Customer is always right, a lose adage which is very applicable with my experience with Globe Broadband (Wimax Plan 795). When they advertised and talked about this Globe Wimax Plan 795, I am so amazed that each of my questions were answered as to what I am expecting them. My first question: Since this is Globe Wimax Plan 795 - a "wireless technology", should it be freely possible if I carry it from one place to another (e.g, Batangas to Mindoro) provided that I have all the paraphernalia? (antenna, main globe wimax device). They confidently answer me "Yes", so I am happy. Next thing, 795 is per month right? How come it is so cheap considering that 512kpbs is a little bit fast by theory. Nice strategy! "Nakakaengganyo" is local term. But when they came to my house and installed this Globe Wimax Package, I observed that the connection speed is sometimes ranging to only 230- 300 kbps, based on Speedtest.net. When the bill delivered to my house, I am shocked because my payment was Php 1,346.28. How sad, cause I am only expecting 795 this month. They lacked information during their advertising that there is a VAT equivalent to Php 144.28. So you will not pay 795, but will pay 1,346.28, why? Because they added another "ontime charges" cost 446.43.
Globe Wimax Plan 795 Plan Review
With my experience, I called 211 (a customer service hotline of Globe) and verify my concerns. The customer representative said that Globe Wimax is transferrable, but you will pay 552.00 each time you transfer. (not free! contrary to what they said when they are advertising the product) I also asked for the possibility of cutting the plan, It is also possible but you will pay two months bill f you are not yet finished with the 1-year contract.
In short, they love their "Information-lacking" advertising, because if you are part of the contract, and you subscribed, you cannot get out of it. You will pay!!
I come up to this review because this is my own sad experience with Globe Wimax Plan 795. What about you? Did you experienced this also?
Read Full Story here: wallyibong.blogspot.com
Globe Wimax Plan 795 Plan Review
With my experience, I called 211 (a customer service hotline of Globe) and verify my concerns. The customer representative said that Globe Wimax is transferrable, but you will pay 552.00 each time you transfer. (not free! contrary to what they said when they are advertising the product) I also asked for the possibility of cutting the plan, It is also possible but you will pay two months bill f you are not yet finished with the 1-year contract.
In short, they love their "Information-lacking" advertising, because if you are part of the contract, and you subscribed, you cannot get out of it. You will pay!!
I come up to this review because this is my own sad experience with Globe Wimax Plan 795. What about you? Did you experienced this also?
Read Full Story here: wallyibong.blogspot.com
Wla kwenta 1mbph inaplayan ko 1 week lang mabilis after a month di na nga umaabot ng 100kbps binibigay sakin. ay naku mga provider talaga. Maganda lang service sa una....
ReplyDeleteWla kwenta 1mbps inaplayan ko 1 week lang mabilis after a month di na nga umaabot ng 100kbps binibigay sakin. ay naku mga provider talaga. Maganda lang service sa una....
ReplyDeletewhat if tapos na ung 1 year contract??isasauli na ung broadband???sabi may babayaran pa daw??naguguluhan ako...pki sagot po kac nakakaloko ang globe..
ReplyDeletefb accnt- rinzhiru18@yahoo.com
craulo ang globe sa una lng mabilis nung unang kabit pero nung tumagal na walang kakwenta kwenta npakabagal at ang daming site na hindi maopen the connection is taking to long to respond, I am also sharing my experience because of frustrations. Hopefully someone from globe personels or someone acquainted from globe read it, iayos nyo buhay nyo globe no wonder why you are just the second options pra sa mga naiinip makabitan ng pldt dahil sa tagal.
ReplyDeleteFirst month ko p lng na nag -subscribe sa globe wimax plan 795.. pero ung bill namin 1,480.49.. bakit ang laki... tapos ung monthly recurring fee (MRF) ay 875.44? ganun ba talaga un?
ReplyDeletedapat makarating sa senate yan para maturuan ng leksyon yang swappang na globe na yan
ReplyDeleteblak ko sana mg avail ng wimax plan 795..tas nbasa ko bad xperiences nyo prang ayaw ko na.ano po b mganda aside from globe and wi tribe??
ReplyDeletebadtrip talaga tong globe. report sa mga news papers about their fake services, their just manipulating us with the tv ads and agents, but ther servicess SUCKS big time. after sa news paper ads, sa ntc naman, dapat in writings and report. i print screen ther downloads na aabot ng 1yr, 3weeks at iba pa as prof. dapat legal way gagawin natin, im going to report this here in cebu. we all have our rights, customers kaya tayo.
ReplyDeleteBAt anlaki ng binayaran ko... for 2MB plan, 2,810 ung bill.... ano ba ung monthly recurring fee.?
ReplyDeletedapat makarating talaga ito sa senate o kaya HOR para imbestigahan o gawan ng batas na matibay
ReplyDelete